Terms of service

OVERVIEW

Welcome to Little Bright Steps! The terms “we”, “us” and “our” refer to Little Bright Steps. Little Bright Steps operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a curated shopping experience (the “Services”). Little Bright Steps is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions set out below, together with any policies referenced herein (these “Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms and Conditions of Service carefully, as they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions of Service, you represent that you have reached the age of majority in your State or Region of residence and that you have given us your consent to allow any of your minor family members to use the Services on devices that you own, purchase or manage.

In order to use the Services, including accessing or browsing our online stores or purchasing any product or service that we offer, you may be required to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information provided in our store is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities carried out through your account. You may not transfer, sell, assign or license your account to any third party.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the type of device used to access the store and the settings and configurations of that device.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or match what is represented or displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of any product offered to any person, geographic area or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you submit an offer to purchase. Little Bright Steps reserves the right to accept or reject the order for any reason, at its sole discretion. The order is not accepted until Little Bright Steps confirms its acceptance. Payment must be received and processed before the order is accepted. Please review your order carefully before submitting it, as Little Bright Steps may not be able to accommodate cancellation requests after the order has been accepted. If the order is not accepted, is modified or is cancelled, we will attempt to notify you by contacting you at the email address, billing address and/or phone number provided at the time of the order.

Purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].

You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be indicated in the order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping fees, handling fees, customs duties or import costs.

Prices published in our online stores may differ from prices offered in physical stores, online stores or other stores operated by third parties. From time to time, we may offer promotions on the Services that may affect prices and that are governed by separate terms and conditions from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and related expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) the credit card information provided is true, correct and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) the charges incurred will be honored by the credit card company; and (iv) the amounts charged will be paid at the published prices, including shipping and handling fees and all applicable taxes, where applicable.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures or events outside our control. Once the products are transferred to the carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including, without limitation, all trademarks, brands, text, display elements, images, graphics, product reviews, videos and audio, as well as their related design, selection and arrangement, are owned by Little Bright Steps, its affiliates or its licensors, and are protected by U.S. and foreign laws relating to patents, copyright and other intellectual property rights.

These Terms allow you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting any license or other rights in relation to patents, trademarks, copyrights or other intellectual property rights of Little Bright Steps, Shopify or third parties. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Little Bright Steps.

The names, logos, product and service names, designs and slogans of Little Bright Steps are trademarks of Little Bright Steps or its affiliates or licensors. You may not use such trademarks without the prior written consent of Little Bright Steps. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranty, representation or condition of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms and conditions under which such tools are provided by the relevant third-party providers.

In the future, we may also offer new features through the Services, including the release of new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.

We are not responsible for any harm or damage related to accessing third-party websites or purchasing or using products, services, resources or content available on third-party websites. Carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions relating to third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: this section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

Little Bright Steps is supported by Shopify, and this enables us to provide the Services to you. However, all sales and purchases made in our store are made directly with Little Bright Steps. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Little Bright Steps, including any damages, injuries or losses arising from purchased products and services. You hereby expressly release Shopify and its affiliates from any claim, damage and liability arising from or related to your purchases and transactions with Little Bright Steps.

SECTION 10 - PRIVACY POLICY

All personal data that we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal data may be subject to the provisions of Shopify’s Privacy Policy, available here. By using the Services, you represent that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in a country different from the one in which you reside, in order to provide the services. Please review our Privacy Policy [LINK] for more details on how we, Shopify and our partner use your personal data.

SECTION 11 - FEEDBACK

If you forward, upload, publish, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial use. For example, we may exercise the rights arising from such license to operate, provide, evaluate, improve, refine and promote the Services and to fulfill our obligations and exercise our rights under the Terms and Conditions of Service.

You further represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are not and shall not be under any obligation to: (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, without any obligation to do so, monitor, edit or remove feedback that, in our sole discretion, we deem unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that violates the intellectual property of any party or these Terms and Conditions of Service.

You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality rights or other personal or proprietary rights. You further agree that your Feedback will not include libelous, defamatory or otherwise unlawful, illegal or obscene content, nor contain computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else or otherwise mislead us, or mislead third parties, as to the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or third parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, some information on or within the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. If such information is inaccurate, we reserve the right to correct errors, inaccuracies or omissions and to modify or update information or cancel orders at any time and without prior notice, including after the order has been submitted.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial, state or local regulations, rules, laws or ordinances; (c) to violate or infringe our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use or reuse any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, chain letters, spam or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, in our discretion, may harm Little Bright Steps, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that could compromise the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or monitor the Personal Data of others; (d) spam, phish, pharm or pretext through the Services; (e) use robots, spiders, scraping tools, data harvesting and extraction tools, automatic devices or processes, Artificial Intelligence tools, such as agentic AI, or automated or manual means to access the Services; or (f) interfere with, bypass or circumvent security or authorization features, robot exclusion headers or other measures that we take to limit access to the Services. We reserve the right to suspend, disable or terminate the account at any time, without notice, if we determine that any part of these Terms has been violated.

SECTION 14 - AGENTS

14.1 This section (Agent Terms) applies if you use, allow, enable or determine the implementation of an Agent to access, use or interact with the Services. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the instruction of any person or entity and that may run on behalf of or through the person’s device, without direct supervision.

14.2 No Agent may access, use or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements set out in section 14.4 below. Furthermore, no Agent may access, use or interact with the Services if we have requested that the Agent refrain from accessing, using or interacting with any service.

14.3 We may establish limits, including through technical measures, on the ways and conditions under which an Agent may access, use and interact with the Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request comes from an Agent and state the name of the Agent by including the following in the request’s user-agent string: “Agent/[agent name]”; (ii) not conceal or obscure the fact that any access, use or interaction comes from an Agent, for example by (a) imitating human behavior and interaction patterns, or (b) completing or circumventing CAPTCHA or measures intended to distinguish computer use from human use; (iii) respond truthfully to any question or prompt designed to determine whether interactions come from a human or a computer; (iv) not bypass or otherwise avoid any measure intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion, at any time and without notice, and you will remain responsible for all amounts due up to and including the date of termination.

Even in the event of termination, the following sections shall continue to remain valid: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provision that by its nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes. We do not guarantee the accuracy, completeness or usefulness of this information. Any reliance placed on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of their contents.

EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE FOR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, THEREFORE THE WARRANTY EXCLUSION SET OUT ABOVE MAY NOT APPLY.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM THE USE OF ANY SERVICE OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM IN ANY WAY RELATED TO THE USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USING THE SERVICES OR ANY CONTENT, OR PRODUCT, POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Little Bright Steps, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, due to third parties or arising from: (1) your violation of these Terms and Conditions of Service or the documents incorporated by reference therein; (2) your violation of any law or the rights of third parties; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that any failure to give timely notice shall not relieve you of your obligations, unless you suffer substantial prejudice. We may control the defense and settlement of such claim at your expense, including the choice of legal counsel, but we will not settle any claim that imposes non-monetary obligations without your consent, which may not be unreasonably withheld. You will cooperate in the defense of indemnified claims, including by providing relevant documentation.

SECTION 19 - SEVERABILITY

If any provision of these Terms and Conditions of Service is found to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service; such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.

These Terms and Conditions of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including, without limitation, any prior versions of the Terms and Conditions of Service.

Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of the rights or obligations provided under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 - GOVERNING LAW

These Terms and Conditions of Service and any separate agreement through which we provide the Services shall be governed by and construed in accordance with the federal and state or territorial laws of the jurisdiction in which Little Bright Steps is based. You and Little Bright Steps consent to the venue and personal jurisdiction of such courts.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms and Conditions of Service.

SECTION 24 - CHANGES TO THE TERMS AND CONDITIONS OF SERVICE

You may review the current version of the Terms and Conditions of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date indicated in the notice. Your continued use of or access to the Services after the posting of any changes to these Terms and Conditions of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms and Conditions of Service should be sent to help.littlebrightsteps@gmail.com

Below is our contact information:
help.littlebrightsteps@gmail.com